FAQs
Q: I can't see the free download page?
A: You must be subscribed to our newsletter to see and download free stuff. After you subscribe. The download link will appear on the screen (not in the email)
Q: How do I access the Master Class or other courses?
After you purchase any course or master class. You will receive an email from us within 24 hours. All you have to do is make sure you have an account with us that's the same as the email used to purchase. Here's a video about the process
Q: Do you sell our data?
A: NO! Please refer to our privacy policy for more information
Q: Are all your sample packs royalty free
A: We do sell royalty free sample packs! However, some of our sound designers have different policies that are listed in the product description
Q: Do your samples work in all DAWs and/or drum samplers?
A: Yes
Q: Do you have an affiliate program?
A: Yes! Please contact us if your interested at info@6teenlevels.com
Q: How do I sign up for the affiliate program?
A: By creating an account with 6teen levels. If you already have an account please contact us. Check out this short video about our affiliate program!
Q: Can I sell products on this website?
A: Please contact us and we will talk about it
Q: What are your store hours?
A: Monday to Friday 9:00am - 5:00pm eastern US New York time
Q: Can I resell your products?
A: No, but you can sign up for our affiliate program and earn money recommending our products.
Q: Can I return digital products like presets, drum kits, sample packs, and/or courses?
A: Due to the nature of digital products. We don't honor returns. However, we'll do our best to satisfy you. Please refer to our return policy for more information.
Q: How do I return physical products?
A: Please refer to our return policy for more information.
Q: How do I unsubscribe from your newsletter?
A: By clicking on the "unsubscribe" button at the bottom of the email
Q: How do I get discounts?
A: Either by subscribing to our mailing list, purchasing our bundle deals, referral rewards program, or becoming an affiliate.
Q: How do I install Scaler 2 Presets
A: Here's a step by step video on how to do it
Q: How do I install MPC Chord Progressions
A: Here's a step by step video on how to do it
Q: How do I install Electra X/Electra 2 presets?
A: Here's a great step by step video on how to do it